This service is available for anyone aged 11 to 18 living in the UK that is worried about their own, or someone else’s gambling or money spent in gaming. We offer advice, guidance and education to parents/carers/professionals as well. We generally ask the screening question “Are you worried about your own, or someone else’s gambling or money spent in gaming?” for determining eligibility. We are a newer service with no waiting lists and no limits on how long clients can stay in our service.

The main referral routes are:

• Self-referral via the from on big deal website https://bigdeal.org.uk/referral-form/ (parents/carers and professionals can also refer a YP with their consent)
• Via the Free National Gambling Helpline available 24/7: 0808 8020 133. They provide advice and guidance, and triage and send referrals straight through to adult or YP services
• Via NetLine: https://bigdeal.org.uk/ (Live chat button top corner) Same as National Gambling Helpline.
• By contacting the YPS directly on youngpeopleservice@gamcare.org.uk or 0203 092 6964 (09:00-20:00 Monday-Thursday; 09:00-17:00 Friday). Outside these hours, you can call the National Gambling Helpline for free on 0808 8020 133 (24 hours, every day).

Please view this Poster for more information.